At Chris H Solutions, we value customer satisfaction. This Refund & Cancellation Policy outlines the terms under which you may request a refund or cancel a service.
Due to the nature of digital services, we do not offer refunds once the work has begun or been delivered, unless otherwise agreed upon in writing. Each project includes detailed consultation to ensure mutual understanding before commencement.
You may cancel any ongoing subscription at any time before the next billing cycle. Cancellations must be made at least 48 hours prior to renewal. No partial refunds will be issued for unused time.
For project-based work, a deposit is typically required. This deposit is non-refundable unless we are unable to commence the project. Refunds on completed or partially completed projects will be considered on a case-by-case basis.
To request a refund, please contact us at [email protected] with your name, project details, and reason for the request. We aim to respond within 5 business days.
Refunds will not be granted in the case of customer dissatisfaction due to a misunderstanding of the service scope, delay in providing required information, or third-party delays beyond our control.
If you have questions about our refund policy, please reach out to us at [email protected].